Data Protection

Porton Garden Aquatic & Pets takes the privacy of it’s users very seriously.
The purpose of this policy statement is to help you understand what we may do with information you give us.
Please note we will not pass your details on to any third parties.

You can access and browse our site without disclosing any personal information, however if you choose to make a purchase and you give us personal details you are accepting the following conditions.
If you do not agree with our Privacy Policy then do not enter any personal details on this site.

The information you provide is treated in accordance with United Kingdom Data Protection Laws.


Payment Details

Your card details are not stored or viewed by anyone at Porton Garden Aquatic & Pets. Payment is completely secure and dealt with by out payment provider Barclays. Please visit their website if you require more information on how your card details will be processed.


How We Use Your Details

If you wish to purchase an item from our online store you are required to register on our site. Registration will involve providing the following information:
1. Your title, name and address
2. A contact phone number and email address

We collect information about you for two reasons - To process your order quickly and to provide you with the best possible service. You do not however need to register until you choose to order from us.

We will also use your information to send confirmatory emails containing details of your order and your address will be passed on to couriers to enable delivery on our behalf.
In order to process your order quickly we may contact you by telephone should there be a query about your order.

You can check any information we are holding about you at any time by emailing us.


Information Automatically Collected and Stored

When you browse through any web site, certain personal information about you may be collected. We automatically collect and temporarily store the following information about your visit:
1. The name of the domain you use to access the Internet.
2. The date and time of your visit.
3. The pages that you visited.

We use this information for statistical purposes and to help us make our site more useful to visitors. Unless it is specifically stated otherwise, no additional information will be collected about you.


How We Use Email

From time to time we may email you with details of new products or special offers. If you do not wish to receive such emails please inform us, you may unsubscribe by emailing sales@portonaquapet.co.uk or telephone 08707 70 10 11


Thank you for reading our Privacy Policy.

Porton Ventures (UK) Ltd Privacy Policy